Managing In-App Promotions and Ads
Quick Answer: Premium members can customize or completely disable promotional pop-ups by navigating to Profile > Appl...
Updating Your Profile
This article explains how to update your Lose It! social profile details, including your name, location, bio, and pho...
Unsubscribing from Emails
This article explains how you can stop receiving Lose It! emails.How to Unsubscribe From Lose It! EmailsYou can unsub...
Not Getting Password Reset Email
This article will explain how to reset your password if you are not receiving a reset password email. Check any othe...
How to Change Your Email Address
This article will explain how to change your account email address in the app or on loseit.com.Change Your Email Addr...
Can Multiple People Use One App?
Can I use multiple accounts on one mobile device? No, you can only have one account per mobile device.
Lost Access to Account Email Address
I no longer have access to the email address associated with my Lose It! account and need to reset the password. What...
What Is My Account Email?
What is the email address associated with my Lose It! account? You can find the email address associated with your Lo...
How to Sign Out of App
How do I sign out of my account using the Lose It! app? There is no way to sign out without a complete reinstall of t...
Switch from Apple ID (Sign in with Apple) to Email Address
This article explains how to update your account information to no longer use Sign in With Apple.How to Update Your S...
How to Reset Your Password
This article will help you reset your password, whether you’re having difficulty logging in or are already logged in....