Quick Answer: If you are experiencing a glitch or error in Lose It!, updating the app to the latest version or clearing your browser cache usually solves the problem. If issues persist, verifying your data on loseit.com and performing a quick app reinstallation will get everything running smoothly again.
How to Fix App Glitches on iOS (iPhone/iPad)
Step 1: Update the Lose It! App
- Open the App Store on your iOS device.
- Make sure you are updated to the latest version of Lose It! by following Apple's App Update Guide.
- Open Lose It! to check if the issue is resolved.
Step 2: Reinstall Lose It! (If Issues Persist)
Important Data Check: Before deleting the app, log into my.loseit.com on a web browser to confirm your data is showing online. Verifying your data online ensures you won't lose your log history when deleting the app. If you have any concerns about your data, contact our support team before proceeding.
- Go to my.loseit.com from a computer or mobile browser, sign in, and confirm your logged data is visible.
- Delete the Lose It! app from your iOS home screen.
- Restart your iOS device.
- Open the App Store and download Lose It!.
- Open the app and tap Sign In to log back into your existing account.
How to Fix App Glitches on Android
Step 1: Update the Lose It! App
- Open the Google Play Store on your Android device.
- Ensure you are on the latest version of Lose It! by following Google's App Update Guide.
- Open Lose It! to check if the issue is resolved.
Step 2: Reinstall Lose It! (If Issues Persist)
Important Data Check: Before deleting the app, log into my.loseit.com on a web browser to confirm your data is showing online. Verifying your data online ensures you won't lose your log history when deleting the app. If you have any concerns about your data, contact our support team before proceeding.
- Go to my.loseit.com from a computer or mobile browser, sign in, and confirm your logged data is visible.
- Uninstall the Lose It! app from your Android device.
- Restart your device.
- Open the Google Play Store and reinstall Lose It!.
- Open the app and tap Sign In to log back into your existing account.
How to Fix Glitches on LoseIt.com (Web Browser)
If you are experiencing errors while using Lose It! on a desktop or mobile browser, clearing your temporary internet files often resolves loading errors and visual bugs.
- Clear your browser's cache and cookies. Select your browser below for official instructions:
- Close and reopen your web browser, then navigate back to my.loseit.com.