Fitbit Transition to Google Health App

This article explains the transition of the Fitbit app to the Google Health app and outlines how Lose It! members can maintain a seamless data sync.

In This Article

What Google Is Changing

What’s New in the Google Health App?

Data Shared Between Lose It! and Google Health

How to Fix or Prevent a Broken Lose It! Sync


What Google Is Changing

Google has officially retired the standalone Fitbit app and rebranded it to Google Health. As part of this transition, standalone Fitbit logins are no longer working.

If you use a Fitbit device to track your activity and calories with Lose It!, you must migrate your account to a Google Account to prevent your data sync from disconnecting.

What’s New in the Google Health App?

View this Google Health support article for more info on the changes made.

Data Shared Between Lose It! and Google Health

During this time, not all features and information written in Google Health will be sent to and from Lose It!. We expect a fuller integration with the Google Health API in the near future.

Fitbit/Google Health sends the following information to Lose It!

  • Calories burned
    • Lose It! only reads the total calorie burn from Fitbit. Individual exercises will not be synced to your Log but will be included in your Calorie Bonus.
  • Exercise
  • Weight
  • Sleep (if a custom goal is set up)
  • Steps (if a custom goal is set up)

Lose It! sends the following information to Fitbit/Google Health

  • Foods logged in Lose It!

How to Fix or Prevent a Broken Lose It! Sync

If you experience any interruptions, follow these steps to get your sync running smoothly:

Account Verification

  1. Open your updated Google Health app (or your current Fitbit app if it hasn't changed icons yet)
  2. Check your profile settings
    1. If you are logging in with a standard Google Account email, you are fully migrated
    2. If you are still using an old, dedicated Fitbit email login, follow the on-screen prompts to link it to a Google Account

Disconnect & Reconnect in Lose It!

  1. Open Lose It! app
  2. Tap Profile (top right)
  3. Tap Automatic Tracking
  4. Select Fitbit from your list of connected devices
  5. Tap Disconnect
  6. Go back to Automatic Tracking
  7. Tap Fitbit again to reconnect
  8. When the login screen pops up, make sure to select Sign in with Google
  9. Use the same Google Account you verified in the step above

During the reconnection process, you will be asked to grant permissions.

Ensure that desired data permissions are all checked so Lose It! can accurately read your daily movement, weight, etc.

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